Last updated: September 2026

At OddClo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, place an order, create an account, contact us, or subscribe to our emails.

Information We Collect

When you use our website, we may collect the following information:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number, if provided
  • Order details
  • Payment-related information
  • Account login details, if you create an account
  • Customer service messages
  • Website usage information, such as pages viewed, products visited and device/browser information

We may also collect information through cookies and similar technologies to help our website work properly, improve your shopping experience and understand how customers use our store.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Manage returns, replacements or refunds where applicable
  • Improve our products, website and customer experience
  • Send marketing emails, if you have subscribed
  • Prevent fraud and protect our website
  • Comply with legal, tax and business record requirements

Payments

Payments are processed securely through our payment providers. OddClo does not store your full credit card details. Payment information is handled by secure third-party payment processors.

Order Fulfilment and Production Partners

Our products may be produced, packed and shipped by trusted fulfilment partners. We share only the information needed to produce and deliver your order, such as your name, shipping address and order details.

Email Marketing

If you sign up for our newsletter, we may send you emails about new designs, seasonal drops, promotions and store updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies

Our website may use cookies to:

  • Keep the shopping cart working
  • Remember preferences
  • Improve website performance
  • Analyse website traffic
  • Support advertising or marketing features

You can adjust your browser settings to block or delete cookies, but some parts of the website may not work properly without them.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted service providers who help us operate our store, including:

  • Shopify
  • Payment processors
  • Fulfilment partners
  • Shipping carriers
  • Email marketing platforms
  • Analytics and advertising providers

These providers only receive information needed to perform their services.

Data Security

We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

Your Rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information. You may also have the right to opt out of certain marketing communications.

To make a privacy-related request, contact us at:

Email: admin@oddclo.com

Children’s Privacy

Our website is not intended for children under 14. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy, please contact us at:

OddClo

Email: admin@oddclo.com

Website: www.oddclo.com